Questions for Choosing Cleaning Services in Indianapolis | DeluxeMaid

Posted on November 9th, 2017

If you want to keep your living or working space neat and tidy, chances are you have to do the cleaning and tidying up regularly. But it usually takes up a lot of your free time. Luckily, there are cleaning services in Indianapolis you can rely on. The question is, how do you know you are choosing the best cleaning company? To help you do that, we have compiled a list of must-ask questions before making your decision.

Do you conduct reference and background checks on maids?

When you hire a professional cleaning service, you will be letting actual people into your home or office. Trustworthy cleaning services in Indianapolis will ensure all their maids go through background and reference checks before they are hired.

As a customer, you have the right to ask whether they conduct a strict screening process when selecting members of their cleaning team, including drug or alcohol tests on their cleaners, before you agree to let them into your home. Reference checks are also necessary because they indicate a cleaning professional’s experience level. Background checks are vital because they speak volumes about a maid’s professionalism and trustworthiness.

Is it possible to have an in-person interview before hiring?

For your peace of mind, you might want to conduct an in-person interview with the cleaning professional you are about to hire. In that way, you can assess their level of professionalism first-hand. Also, you will have peace of mind knowing you are comfortable with the person you will be letting into your home.

How do you set the rates?

There is a number of ways a cleaning agency can set their rates. They may charge you by the hour, the specific service/project, or the number of maids they send to do the job. Feel free to ask how much a cleaning service costs.

Flat rates are the best option. For example, DeluxeMaid offers flat rates for all services, and there are no hidden costs, so that you can plan your budget accordingly. The total cost depends on the number of rooms you want cleaned, while the rates are explained on the Services & Pricing page.

Do you offer an online booking option?

We all live a fast-paced life, so it’s reassuring to know that you can book a cleaning service online, quickly and conveniently. Ask your chosen house cleaning agency about their online booking option. You can also ask about the benefits of having an account, such as gift vouchers and referral schemes.

What happens if I cancel my booking?

It’s not uncommon for customers to cancel their booking, and reliable cleaning service providers should account for it. You should get informed about the cancellation policy. In most cases, you will have to pay a cancellation fee if you cancel your booking, so it would be wise to factor in this possibility.

Do you bring your own cleaning supplies?

It’s important to ask whether you should provide the cleaning equipment and supplies. In most cases, a professional housekeeping service means the maids will bring all the necessary equipment and supplies. However, there’s no harm in asking.

Book The #1 Cleaning Services Indianapolis

If you are looking for trustworthy cleaning services in Indianapolis and surrounding cities, DeluxeMaid is the go-to provider! Our vast repeat and referral business speaks volumes of the quality of our services. We offer flat rates on all services and guarantee 100% customer satisfaction. Book a house cleaning service online – booking is easy, convenient, and takes no more than a minute!